FAQs: PLEASE READ

BEFORE PLACING AN ORDER, I STRONGLY SUGGEST YOU READ THIS SECTION, Thank you.

 A friendly reminder: When placing an order, please make sure your shipping address is correct. Cursed Camp Studios cannot be held responsible for a shipping error due to incorrect information received. Please double check all your information before placing an order.

Thank you.

Frequently asked questions.

 1. Q: How much are your masks?

      A: Each mask i offer is on the website,  has its own price and is listed in each description page.

  2. Q: Do you accept credit cards?

      A: Yes, I accept most major credit cards as well as PayPal.     

   3. Q: Do you ship overseas?

      A: Absolutely! I ship anywhere in the world. 

  4. Q: Do you offer refunds?

     A: NO REFUNDS OR CANCELLATIONS. ALL SALES ARE FINAL. However, if your item is damaged or lost during shipping, please contact me as soon as possible so I can make it right.

  5. Q: How long before I get my mask once I have placed an order?

      A: It can vary anywhere from 5-9 months. 

  6. Q: Why does it take so long?

      A: I have multiple mental health issues including sever to nearly debilitating anxiety, ADHD and depression. These issues have a great impact on my work. So, yeah, my wait time is not the most desirable and I understand that. 

  7. Q: Do you do custom orders?

      A:  No, I do not take custom orders or special requests. Sorry.

  8. Q: If I order more than one mask, can I get a discount?

      A: Sorry, no discounts on multiple orders.                    

  9. Q: What are your masks made from?

      A: My masks are made from either high impact resistant PETG  or Styrene.                              

10. Q: Can I wear your masks to play hockey, contact sports, etc...?

      A:  No. My masks are for display or costuming purposes only. They should never, ever be used as any type of protective gear. Cursed Camp Studios will not be held liable for misuse of its products.

11. Q: Will my mask look exactly like the photo in the listing?

       A: Each order is made and painted by hand. So, variations to color and detail should be expected. My painting style is always evolving and a mask that I painted 6 months ago will not look exactly like a mask I painted today.

12. Q: Do you sell mask blanks?

      A: No, I do not sell blanks. 

Also, I don't make it to the post office everyday so, when you get a shipping notification email, that does not necessarily mean that your order has been dropped off at the post office or even on a truck, it simply means that your order is in the process of being shipped and that the shipping label has been printed. 

If anyone has any further questions, please feel free to contact me via email at : brasier76@hotmail.com  Thank you.