1. Q: How much are your masks?
A: Each mask has it's own price and is listed in each description page.
2. Q: Do you accept credit cards?
A: Yes, I accept most major credit cards as well as PayPal.
3. Q: Do you ship overseas?
A: Absolutely! I ship anywhere in the world.
4. Q: Do you offer refunds?
A: No refunds, sorry. All sales are final. However, if your item is damaged or lost during shipping, please contact me asap so I can make it right.
5. Q: How long before I get my mask once I have placed an order?
A: UPDATED AS OF 12/27/2020: Wait time will now vary depending on how many orders I currently have backed up. I will keep the wait time updated as orders are completed on the bright green bar at the top of the home page.
6. Q: Why does it take so long?
A: UPDATED AS OF 12/27/2020:Business doubled in 2020 from the previous year as well as the Covid 19 pandemic has made getting mask making supplies more difficult to obtain. I just ask that everyone please be patient at this time and stay safe.
I don't keep masks in stock so, every mask you buy is made to order. I always have orders that are in process from previous customers that need to be finished before I can begin on new orders. Cursed Camp Studios is a one person operation and these masks take a certain amount of time to complete. Multiple orders, sale orders, Halloween and Christmas orders may need more time to complete as well. Please take this into account when placing and order.
7. Q: Do you do custom orders?
A: UPDATED AS OF 12/27/2020: I do not take custom orders or special requests other than adding minor blood splatter and cutting non adjustable straps ( CCS-6 and CCS-7) to fit. For those masks, I will need head measurements which can be sent to email@example.com. I will no longer be making adjustable versions of those straps. I basically make what is listed on the website. Any custom masks produced will be of my own design and sold on this site.
8. Q: If I order more than one mask, can I get a discount?
A: Sorry, no discounts on multiple orders but shipping is combined.
9. Q: What are your masks made from?
A: My masks are made from either high impact resistant PETG or Styrene.
10. Q: Can I wear your masks to play hockey, contact sports, etc...?
A: No. My masks are for display or costuming purposes only. They should never, ever be used as any type of protective gear.
11. Q: Will my mask look exactly like the photo in the listing?
A: Each order is made and painted by hand. So, variations to color and detail should be expected. My painting style is always evolving and a mask that I painted 6 months ago will not look exactly like a mask I painted this week.
If anyone has any further questions, please feel free to contact me via email at : firstname.lastname@example.org Thank you.